Client Service Officer: UIF (88 Posts) – Department of Employment and Labour

The Department of Employment and Labour is offering 88 Client Service Officer positions for the Unemployment Insurance Fund (UIF) across various labour centres in the Northern Cape. This is an excellent opportunity for individuals with a Grade 12/Senior Certificate to join a dynamic team committed to promoting equity and representivity.

Job Details

Salary: R269,499 per annum
Closing Date: 18 July 2025 at 16:00 (walk-in) and 00:00 (online)

Available Posts and Locations

• Kimberley Labour Centre: 10 posts (Ref No: HR 4/4/8/126)

• De Aar Labour Centre: 14 posts (Ref No: HR/4/4/8/127)

• Kuruman Labour Centre: 12 posts (Ref No: HR 4/4/8/128)

• Postmasburg Labour Centre: 15 posts (Ref No: HR4/4/8/129)

• Springbok Labour Centre: 14 posts (Ref No: HR4/4/08/130)

• Upington Labour Centre: 11 posts (Ref No: HR4/4/8/131)

• Calvinia Labour Centre: 16 posts (Ref No: HR4/4/8/132)

Requirements

• Education: Grade 12/Senior Certificate

• Experience: No experience required

• Knowledge:

  • Unemployment Insurance Act and Regulations

  • Unemployment Insurance Contributions Act

  • Public Financial Management Act (PFMA)

  • Protection of Personal Information Act (POPIA)

  • Treasury Regulations

  • Batho Pele Principles

  • Department of Labour and UIF Policies and Procedures

  • UIF’s Vision, Mission, and Values

  • Customer Care Principles, Procedures, and Guidelines

• Skills:

  • Interviewing

  • Verbal and written communication

  • Listening

  • Computer literacy

  • Customer relations

  • Analytical

  • Time management

  • Interpersonal

  • Telephone etiquette

  • On-job training (operation system)

Duties

• Provide screening services

• Process applications for UIF benefits

• Register payment continuation forms

• Perform administrative functions

Application Process

Applications must be submitted by 18 July 2025 at 16:00 (walk-in) or 00:00 (online). Follow these instructions carefully to ensure your application is considered:

• Walk-in Applications: Submit to Chief Director: Provincial Operations, Private Bag X 5012, Kimberley, 8301, or hand-deliver at Laboria House, c/o Pniel & Compound Street, Kimberley.

• Online Applications: Submit to the relevant email address based on the labour centre:

  • Kimberley: Jobs-NCKIM@labour.gov.za

  • De Aar: Jobs-NCDEAR@labour.gov.za

  • Kuruman: Jobs-NCKUR@labour.gov.za

  • Postmasburg: Jobs-NCPOS@labour.gov.za

  • Springbok: Jobs-NCSPR@labour.gov.za

  • Upington: Jobs-NCUPI@labour.gov.za

  • Calvinia: Jobs-NCCAL@labour.gov.za

Application Requirements

• Complete the new Z83 application form . The old Z83 form will not be accepted. -lettere- Include a comprehensive CV and the completed Z83 form as a single PDF attachment for online applications.

• Indicate the correct job title and reference number in the email subject line.

• Fully complete, initial, and sign Sections A, B, C, and D of the Z83 form. For Sections E, F, and G, refer to the CV if needed, but answer the question about conditions preventing re-appointment in Part F.

• Non-RSA citizens or permanent resident permit holders with foreign qualifications must provide an evaluation report from the South African Qualification Authority (SAQA) if shortlisted.

• JPEG applications will not be accepted.

Important Notes

• Only shortlisted candidates will be contacted for further steps, including submission of certified qualifications and a pre-entry practical exercise.

• Shortlisted candidates will undergo personnel suitability checks (criminal record, citizenship, credit, qualification, and employment verification).

• Applications received late or not complying with instructions will be disqualified.

• Correspondence will be limited to shortlisted candidates. If you are not contacted within eight weeks after the closing date, consider your application unsuccessful.

• The Department reserves the right not to fill the advertised posts.

Enquiries

For more information, contact Ms N Litheko at (053) 8381632.

Commitment to Equity

The Department of Employment and Labour is committed to promoting equity in race, gender, and disability through these appointments, in line with its Employment Equity Plan.

Vacancies advertised on the website are also available on the Department of Public Service (DPSA)’s .To apply for the advertised government vacancies one need to fill a Z83.

APPLY HERE