DPSA POST 38/18: UIF Client Service Officer (X454 Posts)
DPSA POST 38/18: UIF Client Service Officer (X454 Posts) — Apply Now!
Are you passionate about helping others and seeking a government job in South Africa? The Department of Employment and Labour has officially released DPSA POST 38/18: UIF Client Service Officer (X454 Posts) — a golden opportunity for job seekers looking to build a stable career in the public service sector.
Overview of the DPSA POST 38/18
- Position Title: UIF Client Service Officer
- Reference Number: POST 38/18
- Number of Posts: 454 Vacancies
- Department: Employment and Labour
- Salary Package: As per DPSA salary level 6 (check latest circular)
- Location: Posts are available across all provinces in South Africa
- Closing Date: Check the latest DPSA Circular 38 of 2025 for the deadline
Job Purpose
The UIF Client Service Officer is responsible for assisting the public with Unemployment Insurance Fund (UIF) services. This includes handling applications, processing claims, providing information, and ensuring excellent client service in accordance with UIF policies.
Key Responsibilities
- Provide frontline customer service to UIF clients.
- Process unemployment benefit applications and queries.
- Maintain and update UIF databases accurately.
- Handle client complaints and escalate unresolved issues.
- Ensure compliance with UIF and Departmental regulations.
Minimum Requirements
To qualify for the DPSA POST 38/18 UIF Client Service Officer, applicants must have:
- Grade 12 / National Senior Certificate
- Relevant tertiary qualification (e.g. Public Administration, Human Resources, or related field) will be an advantage.
- Knowledge of the Unemployment Insurance Act and related regulations.
- Computer literacy and good communication skills.
Where to Apply
Applications must be submitted online via the Department of Employment and Labour or DPSA online platform.
You can find this post under DPSA Circular 38 of 2025 on the official DPSA vacancies portal.
Alternatively, visit your nearest Labour Centre for assistance in submitting your application.
Required Documents
When applying for the DPSA POST 38/18 UIF Client Service Officer, make sure you include:
- A completed Z83 Application Form (latest version).
- A detailed CV with contactable references.
- Certified copies of your ID, qualifications, and any supporting documents.
⚠️ Note: Applications missing documents or submitted late will not be considered.
Why Apply for UIF Client Service Officer?
Working as a UIF Client Service Officer gives you a chance to:
- Build a stable government career.
- Help thousands of unemployed South Africans access benefits.
- Gain valuable experience in public administration and service delivery.
️ Important Tips for Applicants
- Always use the new Z83 Form (available on the DPSA website).
- Clearly state the reference number (POST 38/18) on your application.
- Attach all supporting documents in PDF format if applying online.
- Keep a copy of your submitted application for your records.
Apply now via the official DPSA website and secure your future in public service!