Client Service Officer (X146 Posts)

POST 03/11: Client Service Officer (X146 Posts) | DPSA Circular 3 of 2026

The Department of Public Service and Administration (DPSA) has officially advertised POST 03/11: Client Service Officer (X146 Posts) in DPSA Circular 3 of 2026. This vacancy offers a major opportunity for qualified South Africans seeking employment within the Unemployment Insurance Fund (UIF) under the Department of Employment and Labour.

With 146 posts available nationwide, this is one of the largest government recruitment drives for client service roles in 2026.


Post Details: Client Service Officer (X146 Posts)

  • Post Number: 03/11

  • Position: Client Service Officer

  • Number of Posts: 146

  • Advertised In: DPSA Circular 3 of 2026

  • Department: Department of Employment and Labour (UIF)

  • Location: Various UIF offices across South Africa

  • Salary Level: As per DPSA post level (government scale)


About the Client Service Officer Role

The Client Service Officer plays a critical role in delivering quality services to UIF beneficiaries. The position focuses on assisting the public with UIF-related enquiries, applications, and benefit processing while ensuring compliance with government policies and service standards.

This role is ideal for candidates with strong communication skills, administrative experience, and a passion for public service.


Key Responsibilities

Successful candidates appointed under POST 03/11 will be responsible for:

  • Assisting clients with UIF claims and benefit enquiries

  • Providing frontline customer service at UIF service centres

  • Capturing, verifying, and processing UIF applications

  • Handling client correspondence and record management

  • Ensuring compliance with UIF policies and procedures

  • Maintaining accurate client and administrative records


Minimum Requirements

To qualify for POST 03/11: Client Service Officer, applicants must typically meet the following requirements:

  • South African citizenship

  • Grade 12 / Matric certificate

  • Relevant administrative or client service experience (advantage)

  • Computer literacy

  • Good verbal and written communication skills

  • Ability to work under pressure in a public service environment


How to Apply for POST 03/11 in DPSA Circular 3 of 2026

All applications must be submitted in line with DPSA requirements.

Application Requirements:

  • Completed Z83 application form

  • Detailed CV

  • Certified copies of ID and qualifications

Applications must be submitted to the Department of Employment and Labour as instructed in DPSA Circular 3 of 2026.

👉 For simplified guidance and application tips, visit:
www.workjob.co.za


Closing Date

The closing date for POST 03/11: Client Service Officer (X146 Posts) is clearly stated in DPSA Circular 3 of 2026. Applicants are encouraged to apply early to avoid missing the deadline.

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