OUTsurance Call Centre Learnership (12 Months) 2026 | Apply Online

Are you passionate about customer service and looking to start a career in the insurance industry? OUTsurance is inviting unemployed South African youth to apply for its 12-Month Call Centre Learnership Programme based in Centurion, Gauteng.

This structured learnership combines practical workplace experience with formal training, helping learners develop valuable skills for a career in the financial services and insurance sector. Successful applicants will sign a 12-month learnership agreement (not a permanent employment contract) and will receive a monthly stipend during the programme.

Learnership Details

Company: OUTsurance
Programme: Call Centre Learnership (12 Months)
Location: Centurion, Gauteng
Duration: 12 Months
Industry: Financial Services and Insurance

About the Learnership

The programme is designed to give unemployed youth practical work experience in a professional call centre environment. Learners will receive workplace exposure, mentorship, and structured training to prepare them for future employment opportunities in customer service and insurance.

Minimum Requirements

To qualify, applicants should meet the following requirements:

• Grade 12 (Matric)
• Computer literacy (MS Office)
• No previous work experience required
• Strong communication and interpersonal skills
• A willingness to learn and work in a customer-focused environment

To qualify under the INSETA learnership requirements, applicants must also:

• Be a South African citizen
• Be between 18 and 35 years old
• Be unemployed for the past six months
• Not have participated in an INSETA learnership previously

Skills and Competencies

OUTsurance is looking for candidates who demonstrate:

• Excellent communication skills
• Strong interpersonal and relationship-building abilities
• Professional behaviour
• Initiative and self-motivation
• Ability to multitask
• Ability to work well under pressure
• Positive attitude towards change
• Willingness to learn and develop new skills

What You Will Gain

As a learner, you will have the opportunity to:

• Gain practical call centre experience
• Develop customer service skills
• Learn about the financial and insurance industry
• Receive structured workplace training
• Improve your employability through recognised workplace experience

How to Apply

Applications must be submitted online through the official OUTsurance recruitment portal.

For a step-by-step application guide, visit

You can also submit your application through the official OUTsurance careers page.

Application Tips

Before applying:

• Ensure your CV is updated.
• Include your Matric certificate.
• Highlight your communication and computer skills.
• Carefully complete all required information on the online application form.